Technical support

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At Innovatools, Inc we are committed to providing users and customers with high quality support and assistance.

Before requesting customer support, please check out the Help file provided with the product. Also, we strongly recommend that you check this web site for product updates, updated documentation and other information resources.

If you still have questions, comments or bug reports, please contact our 24x7 technical support team at support@innovatools.com. Please make sure that your message contains a valid return address.

Please provide us with the following details:

·	Product name

·	Product version

·	Windows version (including service packs and other installed fixes or patches), US or International

·	Your computer information: CPU type and speed, installed memory

·	Description of the problem, whether it is reproducible, how often it occurs, the error message you get, etc.

Feedback

We welcome your comments and suggestions at
feedback@innovatools.com